Blitware FAQ: What is your refund policy?
If, before 60 days from the original purchase, you are dissatisfied with a product purchased from Blitware and request a refund, we will credit the original purchase price back to the you. The refund credit will be applied only to the account used to make the original purchase.
When contacting Blitware Support our first response will be to attempt to assist you with the use of the product. The assistance may include technical support, additional product instructions, and requests for additional information with regards to the your use of the product. If you're still not satisfied we will happily issue a refund for your purchase.
Blitware will issue a refund for a sale for several reasons, including but not limited to:
- Customer dissatisfaction with the product that cannot be resolved
- Verifiable information that the original purchase was made using fraudulent or unauthorized payment
- To ensure compliance with any banking or payment processing partners
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